Privacy Policy

In order for you to use our analyses, we need to store your contact information so we can contact you regarding your customer relationship with Investtech, for example to send you invoices or updates on new research. It is therefore necessary that you give us permission to store your contact information when you order access to our analyses. In principle we do not store any personal information other that what you provide. In cases where the information we have is wrong or inadequate, we may update your information based on external sources. An example may be where we lack postal address to issue an invoice. In cases where we collect information from external sources, we will send you a copy of the information we have collected and tell you where we acquired it from. You can change your contact information when logged into the system or by contacting us by e-mail or phone. We store the information until you ask us to delete it, but Investtech.com may also at any time delete data about customers who have not been subscribers for some time. However, data cannot be deleted until we have fulfilled our legal duties as stated in the Norwegian Accounting Act. Customers who request that their personal information be deleted before our legal obligations are fulfilled, will have their accounts deactivated until data can be deleted. Deactivated customer cards are not available to our customer support team. Investtech.com are responsible for treatment and storage of personal data. Data is partly stored locally with Investtech.com and partly in Syse AS’ servers (www.syse.no). Only Investtech staff and our auditor RSM Norge can see who makes payments to Investtech.

Beyond the information you provide, our systems store information about which pages you visit on our site and which operating system you are using, whether you are using a computer or a mobile device, and which IP address you are using. These data are stored anonymously and used to measure and analyze traffic on our web site, in order for us to adjust and improve our services based on our customers’ group usage of our services. All data that are automatically collected, are treated anonymously on the group level. Google Analytics is used to collect some of these data. We use Hotjar to collect and analyze data about how free trial customers use our website, to optimize the service and user experience. Hotjar uses cookies and other technologies to collect data on our free trial subscription users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please read more about Hotjar here. Beyond this, no information is collected from other sources and Investtech.com will not share your information or information about you with others.

When using Investtech's chatbot, questions are stored anonymously for training purposes.

All personal information stored is only available to Investtech.com staff. The information you save, like your own portfolios, alarms, notes and stock scores, are only available to yourself and Investtech’s database manager. Investtech cannot use data you save for any purpose other than group level statistics and systems control.

Investtech is required by law to record telephone conversations and store electronic communication. Investtech records all conversations you have with us. Recordings may only be used when we have a need to document what has been said. Recordings are stored for at least five years and are deleted when Investtech no longer has legitimate grounds for continuing to store them. Investtech can be ordered to disclose information to public authorities and others entitled to demand disclosure according to law.

Cookies

When you visit our web site, your browser receives cookies from Investtech. These contain no personal information. We use cookies in order to adjust our web site to your preferences when you navigate from page to page, such as language settings and subscription level.

Google Analytics may also send a cookie to your browser. No personal information is stored in these cookies.

There are two kinds of cookies: one is automatically deleted when the browser is closed or you log out from Investtech.com, and one is deleted after a certain amount of time. You can manually delete the latter from your browser at any time.

If you have any questions about this Privacy Policy or our treatment of personal information, please contact us by e-mail to info@investtech.com or by phone to +47 21 555 880.