In order for you to use our analyses, we need to store your contact information so we can contact you regarding your customer relationship with Investtech, for example to send you invoices or updates on new research. It is therefore necessary that you give us permission to store your contact information when you order access to our analyses. In principle we do not store any personal information other that what you provide. In cases where the information we have is wrong or inadequate, we may update your information based on external sources. An example may be where we lack postal address to issue an invoice. In cases where we collect information from external sources, we will send you a copy of the information we have collected and tell you where we acquired it from. You can change your contact information when logged into the system or by contacting us by e-mail or phone. We store the information until you ask us to delete it, but Investtech.com may also at any time delete data about customers who have not been subscribers for some time. However, data cannot be deleted until we have fulfilled our legal duties as stated in the Norwegian Accounting Act. Customers who request that their personal information be deleted before our legal obligations are fulfilled, will have their accounts deactivated until data can be deleted. Deactivated customer cards are not available to our customer support team. Investtech.com are responsible for treatment and storage of personal data. Data is partly stored locally with Investtech.com and partly in Syse AS’ servers (www.syse.no). Only Investtech staff and our auditor RSM Norge can see who makes payments to Investtech.
Beyond the information you provide, our systems store information about which pages you visit on our site and which operating system you are using, whether you are using a computer or a mobile device, and which IP address you are using. These data are stored anonymously and used to measure and analyze traffic on our web site, in order for us to adjust and improve our services based on our customers’ group usage of our services. All data that are automatically collected, are treated anonymously on the group level. Google Analytics is used to collect some of these data. Beyond this, no information is collected from other sources and Investtech.com will not share your information or information about you with others.
All personal information stored is only available to Investtech.com staff. The information you save, like your own portfolios, alarms, notes and stock scores, are only available to yourself and Investtech’s database manager. Investtech cannot use data you save for any purpose other than group level statistics and systems control.
Investtech is required by law to record telephone conversations and store electronic communication. Investtech records all conversations you have with us. Recordings may only be used when we have a need to document what has been said. Recordings are stored for at least five years and are deleted when Investtech no longer has legitimate grounds for continuing to store them. Investtech can be ordered to disclose information to public authorities and others entitled to demand disclosure according to law.
Google Analytics may also send a cookie to your browser. No personal information is stored in these cookies.
There are two kinds of cookies: one is automatically deleted when the browser is closed or you log out from Investtech.com, and one is deleted after a certain amount of time. You can manually delete the latter from your browser at any time.
A subscription with Investtech provides access, via a username and password, for logging into Investtechs technical analyses services. The username and password are personal and can exclusively be used by the legal purchaser of the subscription ("the customer"). The subscription is for the customers exclusive use and the customer is solely responsible for the security and privacy of their username and password. In the event of suspected misuse, the customer is required to report the fact to Investtech. The subscription and its subject matter are personal, and the analyses and other materials the customer has access to, shall not be communicated to other parties, neither written, by word of mouth or electronically. The contents of the analyses are to be viewed as the property of Investtech. Contracts involving multiple users, such as company or group contracts, are entered into under the premise that all individual users accept and adhere to Investtechs terms of subscription and disclaimer.
Period of subscription
The customer decides if the subscription is to continue for 1, 3, 6 or 12 months, based upon current up-to-date prices. The subscription will run from the date of ordering until the chosen period is at an end. Upon ordering, the customer is automatically designated a username and password for the services. In the event of the customer previously having a username and password, this will not be resent, unless requested by the customer. The customer must therefore themselves ensure that they have the required information to be able to make use of the analyses. The subscription period is renewed automatically at the end of the period. If one wishes to alter the subscription, then notification must be sent in written form prior to the end of the subscription period. Subscriptions which are not cancelled prior to the end of the subscription period will automatically be renewed, at the current rate.
The customer can select one of four different subscription levels: Investor, Trader, Professional or Institutional. The various levels represent different access rights and are described in more detail under membership. Investtech reserves the right to, at any time, alter the content within the individual subscription levels or analyses. In the event of such alterations, however, it must be stressed that the subscription level will by no means be significantly diminished. Investtech cannot be held responsible for changes in the subscription level and content which may arise as a consequence of alterations caused by a third party, herein alterations of a regulatory and content-provider nature. Investtech reserves the right to change the customers subscription level if necessary, provided that the customer is not given diminished subscription content. Should there be an alteration of a subscription which significantly diminishes the subscription content, then the customer will be given at least one months notice prior to the alterations being implemented. Should the customer not agree to accept the alterations, then he/she has the right to cancel the subscription with one month’s written notice.
Investtech offer analyses for a varied selection of markets. A market is defined as stocks within the same geographical area, the same sector or of similar grouping, such as for example countries, indices, raw materials or currencies. The customer may themselves choose which markets they wish to subscribe to. Investtech will endeavor to offer technical analyses which cover the majority of all listed securities and/or instruments within the individual markets that are made available, with reservations for possible deviations. Investtech reserve the right to at any time be able to decide the content for a given market. The customer is personally responsible for checking to see if the market content meets the customers’ needs. Investtech can also alter or remove markets and the content of the various markets, based on business-related or system-critical grounds. In the event of such alterations negatively affecting the customers contract agreement to a significant degree, then the customer has the right to terminate the agreement with one month’s written notice.
Payment for the subscription must occur, at the latest, within 14 days of the order being placed, or within 14 days of the start of a new subscription period. In the event of a missing or incomplete payment, Investtech has the right to close the customers access to the services. The customer should to the best of their ability ensure that the payment is made in a proper and orderly fashion, in accordance with the payment requirements, and also ensure that the necessary contact information is correct. Delays or errors which occur as a result of incomplete information on the customers part are the customers responsibility. The subscription period is paid for in advance, and the subscription payment is non-refundable should the agreement be cancelled prior to the end of the subscription period.
The customer has the right to cancel the subscription in accordance with the laws of purchase.
Information and disclosure requirements:
If significant alterations are made in the terms and conditions, then the customer is to be notified at a minimum of one month before the alterations are implemented. The customer is responsible for ensuring that the contact information is kept up-to-date, such that Investtech is easily able to contact the customer. The customer accepts that all communication can take place through e-mail.
Investtech is responsible for ensuring that customer details remain confidential and are not misused. Customer details will be saved securely, complying with the current laws of data protection. Investtech does not retain any information deemed to be sensitive personal details.By using YouTube's API, users are agreeing to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms)